Conor is as professional as they come. Honest and hard working. He handles all the plumbing for all my rentals. You can be confident the job is done right the first time.
Kingston plumbing with the price first. No fee to come out.
One Master Plumber on every job, open 24/7. If it isn't fixed right, it's fixed free for 12 months.
- 59 Google reviews
- 5.0★
- to come out
- $0
- plumber
- Master
- guarantee
- 12 mo
Illustrative animation
A tour of your plumbing
Where plumbing problems hide
Eighteen places things go wrong in a typical Kingston home. Tap a number to see the warning signs and what to do.
Tap a number on the house, or pick from the list.
Bathroom
1Shower valve and head
What goes wrong
- Temperature swings or weak pressure from a worn cartridge or mixing valve
- A shower head that drips after it is turned off
- Leaks behind the tile you cannot see
Warning signs
- Sudden hot or cold bursts
- Stains on the ceiling below the bathroom
- Cracked grout or loose tiles
2Bathtub drain and spout
What goes wrong
- Slow draining from hair and soap
- A spout or diverter that leaks
- Failed caulk letting water under the tub
Warning signs
- Water standing after a bath
- Gurgling when it drains
- A soft floor or stains below
3Bathroom sink
What goes wrong
- A dripping faucet
- A slow drain from hair and toothpaste
- A leaking trap or supply line under the sink
Warning signs
- Water or swelling in the vanity cabinet
- A musty smell under the sink
4Toilet
What goes wrong
- Running constantly from a worn flapper or fill valve
- Leaking at the base when the wax seal fails
- Clogs and a weak flush
- Rocking on a loose or broken flange
Warning signs
- Hissing or refilling on its own
- Water around the base
- A stain on the ceiling below
Overflowing? Turn the small valve behind the toilet clockwise to stop the water.
How we fix itKitchen
5Kitchen sink
What goes wrong
- Grease and food building up in the drain line
- A dripping or loose faucet
- A leaking trap or supply line under the sink
Warning signs
- Slow draining or gurgling
- Water in the cabinet below
- A smell from the drain
6Dishwasher
What goes wrong
- A kinked or clogged drain hose
- A leaking supply connection
- No high loop or air gap, so sink water backs into the machine
Warning signs
- Water left in the bottom after a cycle
- A puddle at the door
- Dirty water coming up in the sink
7Fridge water line
What goes wrong
- The thin line to the ice maker cracks or loosens when the fridge is moved
- A slow leak behind the fridge can rot the subfloor before anyone notices
Warning signs
- Water under or behind the fridge
- No ice or water from the dispenser
- Warped flooring nearby
We replace it with a braided line and its own shut-off valve.
How we fix itBasement
8Supply lines in the ceilings and walls
What goes wrong
- Pinhole leaks in old copper
- Poly-B fittings that fail without warning
- Galvanized pipe corroding from the inside
Warning signs
- Stains on ceilings or walls
- The water meter moving with every tap off
- A higher water bill for no reason
9Main drain stack and sewer line
What goes wrong
- Tree roots in old clay sewer laterals
- Scale building up inside cast iron
- A sag in the line where waste settles
Warning signs
- Several drains slow at the same time
- Toilets gurgling when a tub drains
- Sewage coming up the floor drain
A sewer camera shows exactly where the problem is before anything gets dug up.
How we fix it10Water heater
What goes wrong
- A tank that leaks once its lining rusts through
- No hot water from a failed element, thermostat or gas control
- Sediment that rumbles and shortens its life
Warning signs
- Water at the base
- Rusty or discoloured hot water
- A tank more than 10 years old
Leaking? Turn off its power or gas and close the cold valve on top.
How we fix it11Main shut-off and water meter
What goes wrong
- Old gate valves seize and will not close in an emergency
- Drips at the valve stem
Warning signs
- A handle that will not turn
- Water around the meter
Find it today. We can swap a stiff old valve for a quarter-turn ball valve that closes in one motion.
How we fix it12Water service line
What goes wrong
- Freezing in a deep cold snap
- Leaks between the property line and the house
- Old pipe in older homes
Warning signs
- No water on a very cold morning
- Low pressure everywhere
- A wet spot in the yard
On city water, the part up to your property line belongs to Utilities Kingston.
How we fix it13Sump pit and pump
What goes wrong
- A pump that fails in a storm or a power cut
- A stuck float switch
- A frozen or disconnected discharge line
Warning signs
- The pump runs constantly, or not at all
- Water rising in the pit
- Damp floor around the pit
14Floor drain
What goes wrong
- Sewage backing up from the city sewer in heavy rain
- A dry trap letting sewer gas into the basement
Warning signs
- Water or sewage around the drain
- A sewer smell in the basement
Smell but no water? Pour a bucket of water down the drain to refill the trap.
How we fix it15Water softener and filters
What goes wrong
- A salt bridge that stops the softener working
- Filter cartridges past their life
- Worn-out resin
Warning signs
- Scale coming back on taps and kettles
- Lower water pressure
- Water tasting salty
Outside
16Outdoor tap
What goes wrong
- Freezing and splitting inside the wall over winter
Warning signs
- A leak inside the house the first time you use it in spring
Shut it off inside and drain it before the first hard frost.
How we fix it17BBQ gas line
What goes wrong
- Undersized or unprotected lines
- Loose connections at the grill
Warning signs
- A gas smell near the BBQ
Smell gas? Leave the area and call 911 or your gas utility from a safe distance.
How we fix it18Plumbing vent on the roof
What goes wrong
- Blocked by leaves, a nest or ice
- Letting drains pull air through the traps instead
Warning signs
- Gurgling drains
- Slow drains all over the house
- Sewer smell indoors
Illustration. Every home is different; we'll tell you what yours has.
What we fix
Small jobs welcome. Big ones too.
Plumbing and gas, from a dripping tap to a 2 a.m. burst pipe. Every job starts with a price you agree to and ends with a clean floor.
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24/7 emergency plumbingBurst pipes, sewage backups, leaking tanks and failed sump pumps, any hour of the day.Learn more -
Drain cleaningSlow sinks, gurgling toilets, floor drains that back up. Cleared, tested and explained.Learn more -
Water heatersNo hot water, a leaking tank or rusty water. Repair or replace, with both prices upfront.Learn more -
Leak and pipe repairPinhole leaks, burst pipes, Poly-B and galvanized replacement, and pipe insulation.Learn more -
Frozen pipesThawing, splits found and repaired, and insulation so it doesn't happen again.Learn more -
Water filtrationFilters, softeners and treatment for city water and private wells.Learn more -
Bathroom and kitchen plumbingFaucets, sinks, toilets, showers and renovation rough-ins, installed cleanly.Learn more -
Gas lines and hookupsBBQ and range lines, dryers and gas water heaters, by a licensed G1 gas technician.Learn more -
Sump pumpsFailed pumps replaced, backup pumps added, discharge lines fixed.Learn more -
Backwater valvesStops the city sewer backing up into your basement in a storm.Learn more
No surprises
The Shea Promise
What Kingston homeowners say goes wrong with plumbers, and what you get instead.
- The price before any workFor a dripping tap or a full repipe: a rough range first, then the exact price by text or email, so it's in writing. Each option is priced, the cheaper one included, and nothing is added that you didn't approve.16 of 59 Google reviews mention a fair, reasonable or clearly explained price
- No fee to come outNo call-out fee, day or night. You only pay for work you approve.
- Fixed right, or fixed freeIf the same problem comes back within 12 months of our repair, we come back and fix it free.“You can be confident the job is done right the first time.” Michael Eyre, Google review
- We show up when we sayWe call ahead, so you know when we're on the way.23 of 59 Google reviews mention showing up on time or promptly
- A free plumbing check, every visitWe test your main shut-off, check your water heater's age and relief valve, and look for slow leaks.
- Conor is on every jobA Master Plumber and G1 gas technician. Not whoever is on shift.24 of 59 Google reviews name Conor
The 12-month guarantee covers the parts and labour on the repair we made. A new clog from what goes down the drain is a new problem, not the same one.
Something wrong right now?
What's going on?
Pick the closest match. You'll see how urgent it is and what to do in the next five minutes.
Water where it shouldn't be?
Do these four things first
- Shut off the water at the main valve, usually in the basement by the meter.
- Stay clear of wet outlets and the electrical panel.
- Stop using the drains if sewage is backing up.
- Call (613) 449-1758, any hour.
Meet your plumber
A local owner who answers for the work
“I understand that every dollar matters with an unexpected fix.
So before I touch anything, you'll know what's wrong, what your options are and what each one costs, the cheaper one included. I'm the one who shows up. I call when I'm on my way, I clean up before I leave, and if the same problem comes back within 12 months of my repair, I come back and fix it free.”
24 of 59 Google reviews name Conor, and 14 are from repeat customers.
- Masterplumber
- Red Sealcertified
- G1gas technician
- 12+ yrsin the trade
Recent work
Real jobs, real homes
Photos of Shea Plumbing’s own jobs. No stock photography.
Google reviews
Honest. Reliable. Professional. Their words, not ours.
Michael Eyre Lorri Mangialardo Top points to Conor at Shea plumbing, for very experienced expertise. Reliable and generous with advice and patience.
Angie Monette Over and above a plumber's work!!! He was extremely professional, cleaned up and made sure we were pleased with the work done! I am extremely pleased.
Andra Fawcett Have used Shea plumbing on several occasions. They are professional, polite, very responsive and great to deal with. Shea plumbing is my go to plumber.
Reviews from Google Maps. Rating as of October 2026. More on our reviews page.
Where we work
Kingston and the communities around it
From Napanee and Deseronto to Gananoque, north to Sharbot Lake and Westport, and out to the islands. No call-out fee, wherever you are.
Questions people ask before they call
How much will it cost?
You get a rough range first (on some jobs over the phone or from a photo, before Conor Ryan comes out), then the exact price in writing before any work starts. Small job or big one, nothing is added that you didn't agree to.
Do you charge a fee to come out?
No. There's no call-out fee, day or night. You only pay for work you approve. Nights and weekends carry an after-hours rate. You hear it on the phone before we come.
Who will actually do the work?
Conor Ryan, the owner, is on every job. He's a Master Plumber and a licensed Red Seal Plumber with 12+ years in the trade, and a licensed G1 gas technician.
What if the problem comes back?
If the same problem comes back within 12 months of our repair, we come back and fix it free. That's our 12-month parts and labour guarantee.
Is Shea Plumbing open 24/7?
Yes. Call (613) 449-1758 any time, day or night, weekends included, for plumbing emergencies in Kingston and the surrounding area.
What areas do you serve?
Kingston, South Frontenac, Loyalist Township, Greater Napanee and Deseronto, Stone Mills, Central Frontenac, Gananoque and Leeds and the Thousand Islands, Westport and the Rideau Lakes, and Wolfe, Howe and Amherst islands. Each area has its own page under Service areas.
Call Shea Plumbing. Day or night.
No call-out fee, the price before any work, and a 12-month guarantee. Or book online and we'll call you back to confirm a time.
